House rules

1. Check-in is possible from 14:00 to 17:00 on days when the lodge is open (currently Friday – Sunday). Late arrivals are charged €20 – please let us know by phone in advance.
2. Check-out is by 10:00 unless agreed otherwise. Please hand in your keys at reception or in the restaurant.
3. Quiet hours are from 22:00 to 7:00. Please respect other guests and the peace of the mountains.
4. Smoking is prohibited in all indoor areas. Smoking is only allowed outside in the designated area.
5. Pets are not allowed.
6. Open fire, candles and camping stoves are not allowed in rooms and apartments. Only use ordinary appliances (chargers, hair dryer).
7. Skis, snowboards, sledges and bikes must not be kept in rooms – please use the designated storage shown by our staff.
8. Children must be supervised by an adult in the lodge and its surroundings.
9. Damage to the property must be reported and paid for by the guest responsible.
10. When leaving your room close the windows, switch off lights and appliances and lock the door. We are not liable for valuables left in rooms.
11. Driving up: the no-entry sign at the Zlatá Idka barrier does not apply to overnight guests. We recommend the route via Zlatá Idka – it is asphalt all the way to the lodge.
12. Cancellation: free up to 48 hours before arrival; later cancellations are charged 100% of the price.
13. Nature: the lodge sits in precious mountain nature. Please sort your waste into the bins provided and do not light fires outside designated places.

Thank you for helping to create a pleasant atmosphere for all guests. If you have any questions, ask our staff or call +421 904 222 421.